Customer Service Administrator
North Cambridge / Near St Neots
Our client a European and International company who specialise in professionally manufacturing nutritional supplements since 1936 have some exciting opportunities for Customer Service Administrator in the following languages.
•Finnish / German Speaking
•Swedish / German Speaking
Key Responsibilities:
•Receive incoming calls
•Assist with new customers experience
•Process orders received via the telephone, fax, e-mail or internet
•Be proactive in the are of customer retention
•Use various internet sites to resolve parcel queries
•Provide customer support to new and existing customers
•Use of excel spreadsheets
•A good understanding of the company’s products and business structure
•Promote the company at events abroad
•Offer support to all areas of the business
•Assist the company in maintaining its goal of World Class Customer Service
Benefits
•Working for a European and International company
•Mail order and Network Marketing company
•Working hours 08.00 – 16.15 and 09.45 – 18.00 alternate weeks
•22 days holiday a year increasing to 25 after 5 years service
•Contributory Pension Scheme (after 3 months)
•Contributory Health Scheme (after 3 months)
•Death in Service
•Discount on company products
If you have the relevant skills and experience for any of the above position please forward you CV with covering letter to sarah@annpettengell.co.uk |